text.skipToContent text.skipToNavigation
Calling 01 2907000

Group Policies


Welcome to the Williams Medical Policy Page. Williams Medical Supplies are part of DDC Vital and we are proud to present some of the policies we have as a group here. For further information on DCC Vital. Please visit www.dccvital.com

Quality Policy

DCC Vital, through its Business of Pharmaceuticals, Medical Devices, GP Supplies and Logistics, is committed to providing best in class healthcare products and services to all stakeholders including patients and customers.

This is achieved through:
i. Continually improving our quality standards using a risk-based approach and adhering to current regulatory requirements for manufacturing, distribution and commercial activities,
ii. Providing training and support to our people,
iii. Working closely with suppliers and customers to ensure provision of excellent products and services and
iv. Establishing quality objectives and key performance indicators that are shared and understood.

DCC Vital strives to meet and exceed these standards through review of our comprehensive quality management system and measuring performance against our quality objectives.

Harry Keenan
Group Managing Director
DCC Vital
June 2019

Environmental, Health & Safety (EHS) Policy Statement

Safety is a core value of DCC Vital. Nothing we do is so important that it cannot be done safely every time.

DCC Vital is committed to preventing injury and ill-health to our employees and those working on our behalf and will take all reasonable steps to ensure everyone gets home safe and well every day.

DCC Vital is committed to ensure environmental impacts are minimised.

In recognition of our commitments and responsibilities, DCC Vital has implemented a formal EHS management system which defines all processes to ensure legal compliance and support continual improvement.

Excellence in environmental health and safety is paramount to the business and contributes to our success. 

Our EHS Policy and EHS management system aims to ensure:

i. Visible and active leadership that fosters an open and positive safety culture across all areas of the business.
ii. Employee engagement in EHS via Safety F1rst communications & GOOD SAVES.
iii. Work with all our stakeholders to ensure all EHS risks are appropriately managed.
iv. Audits & Management Review meetings are undertaken to ascertain the effectiveness of the EHS management system.
v. Innovative approaches are adopted to strengthen safety behaviours and continually improve safety performance.
vi. Sufficient resources are available for the management of environmental, health and safety in our business.
vii. EHS risks are identified, controlled and communicated with opportunities for improvement implemented.
viii. Our people are suitably trained in environmental, health and safety topics relevant to their role.
ix. Compliance with all applicable regulatory requirements, industry codes of practice and ISO standards relevant to our business.
x. Technical standards will be used to ensure that engineering changes and project comply with the specific needs of the local conditions and with regulatory requirements.
xi.  Implement an effective Management System which sets EHS Standards covering organisational procedures and control of special risks.
xii. Challenge ourselves to continually improve our performance by Learning from Events and adopting best practice.
xiii. Arrangements are made to ensure that sufficient resources are available to effectively manage and recover from emergencies and crisis situations.
xiv. Maintenance programmes are established to ensure that physical assets are maintained in a condition appropriate to meet operational integrity requirements.
xv. Contracted services will be managed to ensure that contractors deliver an acceptable level of H&S performance.
xvi. Committed to the prevention of pollution arising from its operations and seeks to continually improve its environmental performance.

Harry Keenan
Group Managing Director
DCC Vital
June 2019

Modern Slavery Act Policy

Modern Slavery Act 2015 Statement for Year Ending 31 March 2019.

1. Our Policy
DCC Vital is opposed to slavery and human trafficking in any part of our business or our supply chain. We are therefore committed to ensuring that we have adequate policies and procedures in place to identify and prevent these practices.

We met the turnover threshold applicable under section 54 of the Modern Slavery Act 2015 in the period covered by this statement.

2. Our Business
We distribute a broad range of own- and third party-branded pharmaceuticals and medical devices to hospitals, pharmacies, GPs, other healthcare providers and related industries in Britain and Ireland. Seasonal work is not a feature of the industry in which we operate. More information on our business is available at www.dccvital.com.

We are part of the DCC Group. DCC is a leading international sales, marketing and support services group with a clear focus on performance and growth. Its headquarters are in Dublin, Ireland. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. DCC currently has operations in 17 countries and employs over 12,000 people. Additional information on the Group is available at www.dcc.ie.

3. Our Structure
Our business is organised into the following trading companies:

- Fannin Limited
- Fannin (UK) Limited
- Fannin (NI) Limited
- Kent Pharmaceuticals Limited
- Squadron Medical Limited
- The TPS Healthcare Group Limited
- Williams Medical Limited

4. Our Supply Chains
Our primary supply chain partners are authorised pharmaceutical and medical device manufacturers and distributors. The large majority of these are located in countries where the risk of modern slavery and human trafficking is low. Where we deal with suppliers in countries where this risk is higher, we have put more robust controls and due diligence in place.

The following table contains a summary of the activities that we consider present the highest risk of slavery and human trafficking in the industries in which we operate, with a summary of the steps we have in place to avoid these affecting our activities or our supply chains.

Industry Risk
Steps Taken Include
Representing manufacturers or engaging contract manufacturing in high risk countries - Quality and ethical due diligence checks/reports
- Risk based approach to desktop and site auditing including 3rd party auditors or compliance schemes
- Robust agreements including quality and supply chain integrity clauses
- Open regular two-way communications on compliance expectations and performance
- Provision of training to our partners where required
- Agreeing mitigating controls and corrective actions where required
- Terminating the relationship if mitigation not possible
Appointing distributors outside the EU

5. Our Policies on Slavery and Human Trafficking
The DCC Code of Conduct sets out our Group’s commitment to acting ethically and with integrity towards our employees and in all our business relationships. Specifically, section 2 of the Code sets out our commitment to fair employment practices and section 14 of the Code sets out our commitment to preventing, as far as practicable, slavery and human trafficking in our supply chains.

In addition, the DCC Group Supply Chain Integrity Policy sets out the approach taken by every business in the DCC Group to ensuring that all the products we sell meet applicable legal and ethical standards.

Both of these documents are available at http://www.dcc.ie/responsibility/our-policies.

Our policy on slavery and human trafficking is set out in section 1 of this statement.

At DCC Vital, we have established our Supply Chain Integrity Procedure and Code of Practice to reflect the requirements of these Group policies. These documents outline the detailed requirements we follow at DCC Vital and which have been integrated into local company procedures. In addition, relevant DCC Vital companies participate in the NHS Labour Standards Assurance System including 3rd party audit of our Supply Chain Integrity Procedures.

6. Procedures on Slavery and Human Trafficking
As part of our compliance with the policies and procedures referred to above, we take the following steps:

- Assess potential risk areas in our supply chains;
- Mitigate the risk of slavery and human trafficking occurring in our supply chains, including by reviewing, where necessary, the controls that our suppliers have in place and carrying out other suitable checks incl audits;
- Monitor potential risk areas in our supply chains on a periodic basis.

7. Procedures on Slavery
Responsibility for ensuring that our procedures are adequate and are adhered to in all areas of our activities rests with the senior management team of DCC Vital.

We report on compliance with the DCC Group Code of Conduct and Supply Chain Integrity Policy every six months.

8. Training and Awareness
To ensure a suitable understanding of the risks of modern slavery and human trafficking in our business and our supply chains, directors and relevant employees in our business have received training in the procedures relevant to their responsibilities. Employees working with supply chain partners in high risk countries have completed additional bespoke training. Supply Chain integrity training forms a part of ongoing training at DCC Vital with further training planning in 2019.

8. Nature of this Statement
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our slavery and human trafficking statement for the financial year ending 31 March 2019.

This statement has been approved by the DCC Vital Leadership Team.

Harry Keenan
Group Managing Director
DCC Vital
June 2019